Carole Marks

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IF A VEHICLE SAFETY DEFECT HAS YOU FEELING LIKE SAM SADDRIVERÉ

    If you own a car or truck that you feel has a safety-related defect, you should not only contact your dealer or repair shop for diagnosis and repair, you should also report the problem to the Hotline at the National Highway Traffic Safety
    Administration (NHTSA) of the U.S. Department of Transportation (DOT).
    The DOT Auto Safety Hotline specializes in gathering information about safety problems in motor vehicles and motor-vehicle equipment including child safety seats, and is your chance to help identify these problems which may lead to recalls. The Hotline an be dialed toll free at 1-888-DASH-2-DOT (1-888-327-4236).
    In operation since 1975, the DOT Auto Safety Hotline is the agency's single point of contact, where you can obtain information about motor vehicle safety, child safety seats, vehicle safety defects, and air bags. You may also speak with a consultant who will file a report on your vehicle's safety problem and provide you with recall and other valuable information. All of these services are available by mail or fax from the Hotline and through the Internet at nhtsa. dot.gov/hotline where you can now file your vehicle complaint online. Your report can help NHTSA evaluate the problem you are experiencing with your vehicle and determine if a recall and remedy by the manufacturer will be required.
    NHTSA encourages schools, companies, clubs, and other organizations to help increase public awareness of the Hotline by starting their own safety outreach programs. You can order posters, flyers, and other complimentary literature for your program by going to the home page, www.nhtsa.dot.gov/hotline, and clicking on Outreach Program. The literature will be delivered to your organization at no charge.